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About

Ergo builds the right solution, not another subscription.

A business solutions consultancy and bespoke technology studio. We work out what’s slowing a business down, build software around how it actually works, and teach teams to build their own, using whatever mix of advice, existing tools, automation, bespoke development and AI makes sense. Founder-led and UK-based.

What we do

Three services, one aim

Not finding the right tool, but building the right solution. Consultancy finds what’s wrong. Bespoke Solutions builds what fixes it. Education makes sure your team can fix the next one without us.

  1. 01Consultancy & StrategyWe find out what’s actually wrong.
  2. 02Bespoke SolutionsWe build it around how you work.
  3. 03Education & EnablementWe teach your team to build it.

Abbas Khatri

Founder

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Founder led

Practical problem-solving, from the person who does the work.

Ergo is founder-led. That means the person who scopes your project is the person accountable for what gets shipped, and the standards don’t change between the sales conversation and the build.

It also means we say no to work we shouldn’t take. If a process doesn’t need software, or a product you can already buy would serve you better, you get told that before you spend money rather than after.

We build and run our own software for the same reason, and we teach the same tools and workflow we use ourselves. Operating software you own is the fastest way to learn which shortcuts are affordable and which ones bill you eighteen months later.

How we operate

Six things that don’t change

Say the unprofitable thing

If a process doesn’t need software, or a product you can already buy would serve you better, we tell you during discovery. Turning down a build fee is cheaper than delivering something that quietly fails.

Ship it or don’t sell it

Autonomous AI agents aren’t for sale here because the evaluation and guardrail work isn’t finished. We’d rather carry an empty shelf than sell something we can’t stand behind.

No numbers we can’t evidence

No invented case studies, no borrowed logos, no percentage savings pulled out of a deck. If it’s on this site, we can show you where it came from.

Leave people more capable

Where it makes sense, we teach your team to build and maintain things themselves. A client who needs us less for small things is a client who trusts us with the big ones.

Fixed price, so the risk sits with us

A written specification and a fixed price means a bad estimate costs us, not you. That’s the correct place for it to sit.

Hand it over properly

Documentation, runbooks and a deployment another engineer can perform. If leaving us is expensive, the price you agreed wasn’t the real price.

Next step

Tell us what the work is costing you.

Five short questions about the business, the problem and the budget. We’ll come back with a view on scope, cost and whether it’s worth doing at all.