We find out what’s actually wrong.
Most businesses don’t have a technology problem. They have a process problem wearing a software subscription. We map how the work really moves, look hard at what you’re paying for, and tell you what to fix. Sometimes that means building nothing at all.
How it’s priced
Fixed price, against a written scope
Audits and strategy sprints are both fixed price. Final pricing depends on how many processes are in scope, how many systems are involved and how many sites we need to visit. If you go on to a build with us within 90 days, the audit fee comes off the first invoice.
Typical timeline
2 to 4 weeks for an audit. 4 to 6 weeks for a full strategy sprint.
The problem
You’re paying for software that doesn’t fit, and working around it for free.
Nobody decided this. It accumulated. A tool was bought for one team, a second for another, a spreadsheet appeared to join them together, and now the way your business operates is a negotiation with four products that were never designed to meet. The licence fees are visible. The hours spent compensating for them aren’t.
- Subscriptions nobody can fully justify, renewing on schedule
- Processes shaped around what the software allows, not what the work needs
- The same data retyped into three systems because none of them talk
- Spreadsheets doing the load-bearing work, held together by one person
- No clear view of what to fix first, or what fixing it is worth
The solution
A map of how the work moves, and a ranked list of what to do about it.
We sit with the people doing the work, not just the people describing it. We follow a job from the moment it arrives to the moment it’s invoiced, write down every handoff and every workaround, and put a cost against each. Then we tell you which problems are worth solving, in what order, and whether the answer is a process change, a cheaper tool, a bespoke build or nothing.
- Processes mapped from observation, with the exceptions written down
- Every software line item audited against what it’s actually used for
- Build, buy or change-the-process assessed honestly for each problem
- Opportunities ranked by value against effort, with indicative costs
- A plan your finance director can read and your team recognises
Exactly what lands in your hands
- Current-state process maps, including the undocumented workarounds
- Software and subscription audit with per-seat and per-year cost
- Ranked opportunity list with indicative cost and effort for each
- Build versus buy recommendation, problem by problem
- Data readiness assessment: what state the data is actually in
- Written report, plus a walkthrough with the people who have to act on it
- A phased roadmap where the engagement warrants one
What this looks like in practice
Illustrative scenarios based on the kind of work this service exists to do. They’re examples, not client case studies.
The renewal is coming and nobody can defend it
A platform costs five figures a year and half the modules have never been switched on. We establish what it’s genuinely doing for you, what it would cost to replace that, and whether the renewal is the right call.
Three tools, one process, no joins
Work arrives in one system, gets quoted in another and invoiced in a third, with a person copying between them. We cost the copying, then price the alternatives against it.
Growth has outrun the spreadsheet
What worked at eight people is failing at thirty, and the file is now a single point of failure. We work out what has to become a system and what can stay as it is.
You have been quoted for a build and want a second opinion
We review the scope on its merits and tell you whether it’s the right thing to build, whether the price is reasonable, and what’s missing from it.
Everyone is asking about AI and nobody can say where it pays
We assess where automation and AI would genuinely remove work in your business, and say plainly where it wouldn’t. Often the first answer is a better process, not a model.
How the engagement runs
- 01
Scoping call
Thirty minutes to establish what you think the problem is and who we need to speak to. No charge.
- 02
Observation
Interviews and screen-shares with the people doing the work, plus read-only access to the systems involved.
- 03
Analysis
Processes mapped, subscriptions costed, opportunities sized and ranked against the effort to deliver them.
- 04
Report and walkthrough
A written document and a working session. You leave with a decision, not a deck to interpret later.
Fixed scopes, fixed prices
Audits and strategy sprints are both fixed price. Final pricing depends on how many processes are in scope, how many systems are involved and how many sites we need to visit. If you go on to a build with us within 90 days, the audit fee comes off the first invoice.
Strategy Sprint
A full look at how the work moves, a phased plan, build versus buy analysis and a working session with your team.
- Processes mapped from observation
- Unlimited processes in scope
- 6 to 12 month roadmap
- Build versus buy analysis per opportunity
- Working session with the team who will own it
Transformation Programme
Consultancy, build and enablement delivered together as one multi-phase programme.
- Discovery-led scoping
- Phased delivery plan
- Build and enablement in the same programme
- Governance and progress reporting
- Change support for the teams affected
Operations & Software Audit
A focused assessment of how the work moves, what the software costs and where the money is going.
- Up to 5 processes mapped from observation
- Software and subscription audit
- Ranked opportunity shortlist
- Indicative cost against each opportunity
- Written report and walkthrough
These are launch positioning prices, not quotes. Final pricing depends on scope, integrations and data quality, and is fixed in writing before any build starts. See all pricing.
Consultancy & Strategy, answered
Then that’s what the report says, and it’s the most valuable outcome we can give you. We’ve got no reason to push a build you don’t need. The audit is priced to stand on its own, and telling you to change a process or keep a tool you already own is a legitimate result.
Yes, where that’s the right answer. Sometimes the fix is switching on a module you already pay for, or moving to a cheaper tier, or renegotiating. We’ll say so even when a build would be worth more to us.
For an audit, expect a couple of hours from each person whose work we’re mapping, plus read-only access to the relevant systems. We do the rest.
You get everything: the process maps, the subscription audit, the workings behind the rankings. It’s your business and your data.
Next step
Find out what’s actually costing you.
Five short questions about the business, the problem and the budget. We’ll come back with a view on scope and cost.